Helpdesk Support

After Live Run Support

Our helpdesk department will always answer to clients' phone calls to clarify doubts and

arrange on-site technical support if necessary.

 

Usually, our customers will also sign up annual maintenance services with us. There are plenty of benefits our customers could enjoy upon signing up annual maintenance; we will come to their assistance as instant as we could whenever problem is logged, in addition,they will get to enjoy the following:

 

Software Upgrades

We will subscribe these customers to our bi-monthly newsletter informing them about our

newly developed software features and available upgrades.

 

Customization Services

After using our TaskHub system for sometime, users may find it no longer best fit their

business due to the following reasons:

 

> Business restructuring

> Changes in nature of business or business operations

> Business expansion

> Additional business processes or business units

 

Instead of changing the entire ERP system which will consume much more time and

resources, we ensure our customers to stay on by modifying their existing TaskHub ERP

system and customize it to adapt to their changing business without much hassle.

 

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