We are in need of Customer Support & Software Tester, we accept trainee for this position. Hurry & send us your application now!

Job Description

  1. Support customer on the phone or via email about using the system
  2. Collect, Analyze Requirements given by System Analyst/Project Executive and Customer, collaborate with Developer to develop Detailed Requirements for new feature/project
  3. Create test scenarios and detailed test cases basing on Detailed Requirements, review use case and test cases created by other QAs
  4. Execute tests and report bugs using Bugzilla, monitor bug updates and verify bug at the end
  5. Do miscellaneous tasks such as: Migration, Deployment… assigned by team lead
  6. Create automation test scripts and review, rework the developed test scripts
  7. Report to Team Lead, System Analyst/Project Manager

Job Requirement

  1. Ready for going on business to Singapore if required
  2. Excellent logical thinking ability
  3. Ability to work both in a team and independently
  4. Ability to work under pressure, learn fast and adapt quickly to working environment
  5. Responsible, well organized, detail-oriented and able to do multi-task
  6. Ability to analyze business logics, including a thorough understanding of how to interpret customer business needs.
  7. Very good customer service mindset with passion for ERP business processes and ERP systems.
  8. English skills: a. Able to read and *understand fully* *complex* English documentation, in both technical and non-technical (business) context; b. Able to communicate *very fluently* in direct conversation and over phone, instant messaging (e.g. Skype, YIM) and email

Required Technical Skills:

  1. Good understanding of software testing, especially for web-based applications, including how to analyze requirements, how to write and execute test cases, how to report and track bugs.
  2. Good knowledge about DB2 Database and SQL (Structured Query Language) language.
  3. Fundamental understanding of ERP business processes.
  4. Fundamental understanding of automation test using Selenium is a plus.

Perks & Benefits:

  • Onsite training and working program during business trips in Singapore To hone your skills and widen/deepen your knowledge in a challenging working environment
  • To get trained about various software testing techniques and ERP business processes
  • Beside NET salary, employee may get the bonus according to working performance
  • Support English, IT courses and outdoor activities such as sport cost (badminton, football, swimming, aerobics, etc.)
  • Support team building activities including: team building funds and company trips/tour periodically
  • Good health care & insurance programs for all employees. Plus VND 3,000,000 per year to spend on dental, vision, drugs, and outpatient medical expenses
  • Free snack, including coffee, tea, fruit, yogurt
  • Company gifts for festivals such as Mid-Autumn and on holidays such as Tet, Independence Day, International Women Day, National Women Day

*** First step in proving your English competency is to submit English Cover Letter and CV. Non-English Application will NOT be considered. ***

Work Location: Ha Noi, Vietnam | Nationality of Applicants should be Vietnamese.

You may send your CV and resume via email at huong.smcc@gmail.com and/or zin.ngo@snyergixtech.com OR contact us for more details at: 0976144388 and/or 04 37925140