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7 Steps of a Successful ERP Implementation Process

Year 2023
June 2023
7 Steps of a Successful ERP Implementation Process
09 Jun 2023

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Selecting an ERP system is a big decision that requires time and research. But once you have decided, it is the ERP implementation process that sounds more frightening. Thankfully, Synergix Technologiesa principal ERP vendor with over 30 years of experience are here to assist you. You won’t have several months of sleepless nights if you take one step at a time and reach out to us whenever you need help. Let us walk you through the steps below

Overview of ERP Implementation

Before getting into the stages of a successful ERP implementation process, it’s essential to understand both the definition and the significance of incorporating an ERP system into business. This knowledge will definitely make the implementation process become more straightforward and seamless. 

What is ERP Implementation? 

ERP (Enterprise Resource Planning) implementation is a strategic process aimed at integrating a comprehensive software solution to optimise various business functions within an organisation. The ERP system acts as a centralised platform, bringing together different departments and facilitating the smooth flow of information across the entire enterprise. This integration covers crucial areas like finance, human resources, supply chain management, and customer relationship management, providing a holistic view of organisational operations. The primary goal of ERP systems is to boost efficiency by breaking down information silos, allowing real-time data access, and improving communication across different facets of the business.

Importance of a Successful ERP Implementation

Think of ERP implementation as building an organised city for your business. Without ERP, it’s like having separate neighborhoods (departments) with different languages (software) and disjointed roads. Introduce ERP, and it becomes the urban planner, connecting roads, establishing a common language, and ensuring smooth traffic flow. It’s about creating a cohesive business landscape, breaking down silos, and fostering collaboration among departments for overall success – much like a well-planned city.

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7 Important Steps for a Successful ERP Implementation

Step 1: Discovering Internal Matters   

This phase is a thorough study procedure that gathers information on an organisation’s present systems and processes in order to detail all the existing business problems. For example, your company is growing so fast, and you cannot track all customers’ information with Excel anymore. From that, this phase lays the groundwork for the entire ERP implementation process. 

Next, your company should make an analysis that outlines project objectives and how they will be met through the ERP implementation process plan. This enables a company to make clear the benefits, risks, and costs of ERP deployment.

Step 2: Selecting a System

Your implementation team should thoroughly examine many available ERP systems to determine which would best meet your firm’s demands. Remember that you should be as specific as possible in your requirements. This is the time to analyse providers to see if they are capable of meeting all of your criteria, as the goal of purchasing ERP software is to streamline your entire operation.

As a result, do not settle for providers who do not have the modules you require or are unable to meet your requirements just because they are cheaper. Customised ERP software may cost more than a traditional one, but it will be worth every penny. You can choose to add or remove any modules till it perfectly suits your business.

Step 3: Designing Your System

The design phase uses the findings from the discovery phase to create a detailed functional design that defines how the ERP software will enable new workflows and processes from the perspective of the end user. 

You should carefully check the UX and UI of the software because a simple, modern, and user-friendly one will definitely leverage the working experience and lower training time. Learn basic tips to recognise a good software design or hire a professional to help.  

Again, getting feedback from end users is critical at this stage, as any uncertainty about how they interact with or utilise the product may jeopardise its successful adoption. 

Step 4: Installation  

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What happens in this phase is determined by the type of ERP solutions you choose. You will have no ERP Implementation requirements and little-to-no installation time if you choose to deploy your new solution as a cloud-based one. If you choose an on-premises model, there will be a period of days to weeks during which hardware and software will be delivered to your location, and then, the program, as well as any required infrastructure components, will be installed.

Besides, employment time is also determined by the level of customisation required. Because each organisation is unique and has its own operating standards, it is critical to have vendor-design software that is an excellent fit for the firm.

Step 5: Testing

Technical testing of the system will occur throughout the development process, depending on the development methodologies utilised, either with each new deployment of the system or at important specified intervals.

The quality assurance (QA) or testing team will inspect each component of the new ERP system for flaws and data integrity, as well as conduct user testing to verify that end users are satisfied with the software. User testing is an excellent technique to begin the training process and ensure the ERP system’s performance after launch.

Step 6: Deployment  

Finally, once the preceding tasks have been performed, the team will begin the deployment process. Because change might be difficult for some employees, vendors will provide hands-on user training to all employees to guarantee that they can fully utilise the new software without disrupting their normal routine. 

Following that, all data will be transferred from the current software to the new software during the data migration stage. Though it may appear to be a straightforward process, it requires extensive collaboration from many departments within a business and the ERP software vendor. 

Step 7: Continuous Enhancements and Feedback 

The ERP implementation process does not end after the day it goes live. Following that, as your staff utilises the program and your organisation evolves, we will collect user input and make continuing enhancements. You can always see our updates on Synergix’s monthly software update newsletter page. This is why it is critical to select an ERP solution that can scale with you to meet your changing needs.

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In summary, the success of an ERP implementation process depends on detailed planning and carefully carrying out important steps. Whether it’s setting goals, picking the right ERP system, or keeping an eye on things afterward, each step plays a crucial role in ensuring the seamless integration of ERP into an organisation’s daily operations.

If you are considering deploying ERP software for your company, please contact us as Synergix Technologies is a pre-approved vendor for the Productivity Solutions Grant (PSG). This government grant will provide qualified businesses with up to 50% support to keep operating costs low. We are looking forward to hearing from you after more than 600 successful installations. Contact us right now!

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