GA Construction Pte Ltd

GA Construction Pte Ltd
2 Sims Close #02-05
Gemini @ Sims
Singapore 387298

Synergix Technologies Pte Ltd
2 International Business Park #07-05/06
The Strategy Tower 1
Singapore 609930

To Whom It May Concern,

We are pleased to express our satisfaction with the implementation of Synergix’s system at GA Construction Pte Ltd. The system has brought several key benefits to our operations.

Firstly, it has introduced a structured approach to data input and control points, ensuring consistency and organisation in our processes. Secondly, it has significantly reduced manpower requirements and saved valuable time, enhancing overall efficiency. Lastly, the system has improved the accuracy of information, enabling better decision-making and operational transparency.

Since implementing Synergix, we have observed a productivity gain of approximately 20-30%, which has positively impacted our workflow and resource management.

We are satisfied with the account management and helpdesk services. The team’s quick turnaround time and thorough follow-up on requests have been commendable. However, we believe the helpdesk could benefit from a deeper understanding of front-to-back processes when implementing new changes or fixes, allowing clients to make more informed decisions.

We would recommend Synergix to other companies seeking a structured, efficient, and accurate ERP solution. Additionally, we suggest expanding the availability of reports, such as a breakdown of individual subcontractors for the advance payments function, to further enhance system usability.

Sincerely,
Joseph Liew
General Manager